Buchanan Place
902 Buchanan Rd · New Tazewell, TN · 37825 · 4236268215
134 certified beds For profit - Corporation Chain: Exceptional Living Centers
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $8,021 |
Inspection citations (18 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 5, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 5, 2026 · Resident Assessment and Care Planning
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Immediate jeopardy · J May 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D May 10, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 10, 2024 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 19, 2024 · Pharmacy Service
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Potential for harm · D June 29, 2022
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected August 3, 2022 · Resident Rights
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Potential for harm · D June 29, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 3, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 29, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 3, 2022 · Quality of Life and Care
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Potential for harm · D June 29, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 3, 2022 · Quality of Life and Care
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Potential for harm · D June 29, 2022
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected August 3, 2022 · Nursing and Physician Services
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Potential for harm · F June 29, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 3, 2022 · Nutrition and Dietary
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Potential for harm · D June 29, 2022
Provide and implement an infection prevention and control program.
Corrected August 12, 2022 · Infection Control
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Potential for harm · D June 25, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 14, 2019 · Quality of Life and Care
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Potential for harm · D June 25, 2019
Provide and implement an infection prevention and control program.
Corrected July 14, 2019 · Infection Control
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No harm found · C June 25, 2019
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected July 14, 2019 · Resident Assessment and Care Planning
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Potential for harm · D August 1, 2018
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 18, 2018 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 1, 2018
Respond appropriately to all alleged violations.
Corrected August 18, 2018 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 1, 2018
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2018 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 10, 2024 | Fine | $8,021 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445156 · certified since February 10, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.