Brookside Rehabilitation and Healthcare Center
11 Pontiac Avenue · Webster, MA · 01570 · 5089433889
81 certified beds For profit - Limited Liability company Chain: Ephram Lahasky
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.60 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (30 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 17, 2026 · Resident Assessment and Care Planning
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Potential for harm · E July 30, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · D July 30, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D July 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 2, 2025 · Nutrition and Dietary
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Potential for harm · D July 30, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025
Provide and implement an infection prevention and control program.
Corrected September 2, 2025 · Infection Control
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Potential for harm · D July 30, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 2, 2025 · Infection Control
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No harm found · B July 30, 2025
Ensure each resident receives an accurate assessment.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · D May 2, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 2, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D May 2, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D May 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2024 · Pharmacy Service
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Potential for harm · D May 2, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Provide and implement an infection prevention and control program.
Corrected June 7, 2024 · Infection Control
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No harm found · B May 2, 2024
Ensure each resident receives an accurate assessment.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Actual harm · G November 1, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 16, 2022 · Quality of Life and Care
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Potential for harm · D November 1, 2022
Provide appropriate foot care.
Corrected December 13, 2022 · Quality of Life and Care
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Potential for harm · D November 1, 2022
Observe each nurse aide's job performance and give regular training.
Corrected December 13, 2022 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225483 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.