Brookdale Westlake Village
28450 Westlake Village Drive · Westlake, OH · 44145 · 4408926200
60 certified beds For profit - Corporation Chain: Brookdale Senior Living Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.98 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D April 22, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 16, 2026 · Quality of Life and Care
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Potential for harm · E April 22, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2026 · Nutrition and Dietary
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Potential for harm · E April 22, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 16, 2026 · Infection Control
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No harm found · C April 22, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 16, 2026 · Resident Rights
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Potential for harm · D October 3, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 2, 2024 · Pharmacy Service
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Potential for harm · D October 6, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 6, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 13, 2023 · Quality of Life and Care
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Potential for harm · D October 20, 2022
Provide activities to meet all resident's needs.
Corrected November 30, 2022 · Quality of Life and Care
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Potential for harm · D November 15, 2019
Provide and implement an infection prevention and control program.
Corrected December 18, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366373 · certified since February 3, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.