Broadview Multi Care Center
5520 Broadview Rd · Parma, OH · 44134 · 2167494010
200 certified beds For profit - Corporation Chain: Legacy Health Services
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (45 in the current record)
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Actual harm · G September 3, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 15, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 25, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 15, 2025 · Pharmacy Service
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Potential for harm · D August 25, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 15, 2025 · Environmental
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Actual harm · G July 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected August 25, 2025 · Nutrition and Dietary
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Potential for harm · E March 20, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 21, 2025 · Nutrition and Dietary
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Potential for harm · E March 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 21, 2025 · Nutrition and Dietary
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Potential for harm · D March 20, 2025
Provide and implement an infection prevention and control program.
Corrected April 21, 2025 · Infection Control
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Potential for harm · E March 20, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 21, 2025 · Environmental
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Potential for harm · D March 20, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 21, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 21, 2025 · Resident Rights
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Potential for harm · D October 31, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected November 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F October 31, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 18, 2024 · Nutrition and Dietary
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Potential for harm · D October 31, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected November 18, 2024 · Nutrition and Dietary
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Potential for harm · D June 24, 2024 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · E June 24, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · D June 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 1, 2024 · Infection Control
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Potential for harm · F June 24, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 1, 2024 · Environmental
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Potential for harm · D April 25, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 13, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 13, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 13, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365757 · certified since September 21, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.