Brittany Manor
3615 East Ashman Street · Midland, MI · 48642 · 9896310460
138 certified beds For profit - Limited Liability company Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Carries CMS’s abuse warning icon.
- 5 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.05 | 0.55–0.75 |
| Weekend hours / resident-day | 3.51 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Actual harm · G April 15, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 5, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 5, 2026 · Resident Assessment and Care Planning
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Actual harm · G November 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 8, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 26, 2025 · Resident Rights
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Potential for harm · E March 27, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 26, 2025 · Nutrition and Dietary
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Potential for harm · E March 27, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 26, 2025 · Resident Assessment and Care Planning
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Actual harm · G January 23, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 18, 2025 · Quality of Life and Care
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Actual harm · G January 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 18, 2025 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 3, 2024 · Resident Rights
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Potential for harm · E April 4, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 3, 2024 · Resident Rights
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Potential for harm · D April 4, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 3, 2024 · Resident Rights
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Potential for harm · D April 4, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 3, 2024 · Resident Rights
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Potential for harm · D April 4, 2024
Ensure each resident receives an accurate assessment.
Corrected May 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 3, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 3, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 3, 2024 · Quality of Life and Care
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Actual harm · G August 25, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 14, 2023 · Quality of Life and Care
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Potential for harm · E June 8, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 21, 2023 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235245 · certified since May 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.