Bridgewood Health Care Center
11515 Troost · Kansas City, MO · 64131 · 8169430101
166 certified beds For profit - Limited Liability company Chain: Reliant Care Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (3 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
19 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
9 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$319,250 in federal fines in the last 24 months
9 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.13 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.04 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.13 | 0.55–0.75 |
| Weekend hours / resident-day | 1.86 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 12 · $582,590 |
Inspection citations (123 in the current record)
-
Actual harm · G April 22, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J April 14, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G April 14, 2026 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 14, 2026 · found via complaint
Respond appropriately to all alleged violations.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G March 20, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J March 12, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G March 12, 2026 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D March 12, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · H February 26, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G February 26, 2026 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E February 26, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · E February 26, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Deficient, Provider has no plan of correction · Environmental
-
Actual harm · G January 8, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 8, 2026 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Past Non-Compliance · Quality of Life and Care
-
Actual harm · G December 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · J November 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E November 25, 2025 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected November 26, 2025 · Administration
-
Potential for harm · D November 20, 2025 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected November 21, 2025 · Nutrition and Dietary
-
Potential for harm · E August 29, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected October 13, 2025 · Resident Rights
-
Actual harm · G August 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 22, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 6, 2025 · Resident Rights
-
Potential for harm · D August 22, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected October 6, 2025 · Resident Rights
-
Potential for harm · D August 22, 2025 · found via complaint
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Corrected October 6, 2025 · Resident Rights
-
Potential for harm · E August 22, 2025 · found via complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected October 6, 2025 · Administration
-
Potential for harm · E July 31, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 12, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 8, 2026 | Fine | $14,505 |
| December 22, 2025 | Fine | $14,505 |
| November 20, 2025 | Fine | $24,362 |
| July 31, 2025 | Fine | $12,627 |
| April 28, 2025 | Fine | $14,768 |
| April 28, 2025 | Payment Denial | 6 days |
| December 19, 2024 | Fine | $161,129 |
| November 15, 2024 | Fine | $12,038 |
| August 15, 2024 | Fine | $51,266 |
| August 15, 2024 | Payment Denial | 11 days |
| July 31, 2024 | Fine | $14,050 |
| May 30, 2024 | Fine | $54,406 |
| May 3, 2024 | Fine | $16,801 |
| November 16, 2023 | Fine | $192,133 |
| November 16, 2023 | Payment Denial | 93 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265822 · certified since August 28, 2008. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.