Brendan House
350 Conway Dr · Kalispell, MT · 59901 · 4067516500
110 certified beds Non profit - Corporation Hospital-based
Why this verdict
- Federal penalties on record: $87,600 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
Red flags
$87,600 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.31 | 0.55–0.75 |
| Weekend hours / resident-day | 4.23 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | 2 · $123,415 |
Inspection citations (31 in the current record)
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Actual harm · G July 17, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D July 17, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · D July 17, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · D July 17, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · D July 17, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 17, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 17, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 17, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D July 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D July 17, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D July 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 31, 2025 · Nutrition and Dietary
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Potential for harm · D July 17, 2025
Provide and implement an infection prevention and control program.
Corrected August 31, 2025 · Infection Control
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Potential for harm · D July 17, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 31, 2025 · Infection Control
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Potential for harm · E July 17, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · E August 29, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 11, 2024 · Resident Rights
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Potential for harm · D August 29, 2024
Keep residents' personal and medical records private and confidential.
Corrected October 4, 2024 · Resident Rights
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Potential for harm · D August 29, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D August 29, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · F August 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 11, 2024 · Nutrition and Dietary
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Potential for harm · E August 29, 2024
Provide and implement an infection prevention and control program.
Corrected October 11, 2024 · Infection Control
-
Potential for harm · D August 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 14, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 29, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 17, 2025 | Fine | $87,600 |
| September 14, 2023 | Fine | $35,815 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 275109 · certified since April 17, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.