Birch Hill Health Services
1475 Birch Hill Lane · Shawano, WI · 54166 · 7155263161
50 certified beds For profit - Limited Liability company Chain: North Shore Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.93 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
-
Potential for harm · D February 11, 2026
Give the resident's representative the ability to exercise the resident's rights.
Corrected March 11, 2026 · Resident Rights
-
Potential for harm · D February 11, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 11, 2026
Respond appropriately to all alleged violations.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 11, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected March 11, 2026 · Quality of Life and Care
-
Potential for harm · D February 11, 2026
Provide and implement an infection prevention and control program.
Corrected March 11, 2026 · Infection Control
-
Potential for harm · D November 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 18, 2025 · Resident Rights
-
Potential for harm · D November 10, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 10, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 18, 2025 · Quality of Life and Care
-
Potential for harm · D May 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 25, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 25, 2024 · Resident Rights
-
Potential for harm · D September 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 25, 2024 · Quality of Life and Care
-
Potential for harm · D September 25, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 25, 2024 · Quality of Life and Care
-
Potential for harm · D September 25, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 25, 2024 · Pharmacy Service
-
Potential for harm · E September 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 25, 2024 · Pharmacy Service
-
Potential for harm · D September 25, 2024
Provide and implement an infection prevention and control program.
Corrected October 25, 2024 · Infection Control
-
Potential for harm · E September 25, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 25, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 30, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 30, 2023 · Resident Assessment and Care Planning
-
Potential for harm · F August 30, 2023
Provide and implement an infection prevention and control program.
Corrected September 30, 2023 · Infection Control
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525412 · certified since June 1, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.