Bentley Care Center
875 Retreat Drive · Naples, FL · 34110 · 2394312100
84 certified beds For profit - Corporation Chain: Vi Living Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 6.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.85 | 0.55–0.75 |
| Weekend hours / resident-day | 5.77 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D November 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 2, 2025 · Resident Rights
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Potential for harm · E November 21, 2024
Keep residents' personal and medical records private and confidential.
Corrected January 2, 2025 · Resident Rights
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Potential for harm · D November 21, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 2, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected January 2, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 2, 2025 · Pharmacy Service
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Potential for harm · D November 21, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 2, 2025 · Pharmacy Service
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Potential for harm · F November 21, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected January 6, 2025 · Nutrition and Dietary
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Potential for harm · D November 21, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected January 2, 2025 · Nutrition and Dietary
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Potential for harm · F November 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 2, 2025 · Nutrition and Dietary
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Potential for harm · F November 21, 2024
Dispose of garbage and refuse properly.
Corrected January 2, 2025 · Nutrition and Dietary
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Potential for harm · F November 21, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 2, 2025 · Administration
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Potential for harm · D November 21, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2024
Provide and implement an infection prevention and control program.
Corrected January 2, 2025 · Infection Control
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Potential for harm · D November 21, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected January 2, 2025 · Environmental
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Potential for harm · D March 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 1, 2023 · Quality of Life and Care
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Potential for harm · D March 2, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 1, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 106062 · certified since December 2, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.