Benefis Senior Services - Eastview
2621 15th Ave S · Great Falls, MT · 59405 · 4064555903
64 certified beds Non profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Federal penalties on record: $118,717 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$118,717 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.88 | 0.55–0.75 |
| Weekend hours / resident-day | 3.47 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $118,717 |
Inspection citations (40 in the current record)
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Potential for harm · D December 16, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 30, 2025 · Resident Rights
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Potential for harm · D December 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G October 23, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 23, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 23, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 14, 2025 · Quality of Life and Care
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Potential for harm · D October 23, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected November 14, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 4, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 4, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 19, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 19, 2025
Provide activities to meet all resident's needs.
Corrected July 4, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 4, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 4, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected July 4, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected July 4, 2025 · Quality of Life and Care
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Potential for harm · F June 19, 2025
Provide and implement an infection prevention and control program.
Corrected July 4, 2025 · Infection Control
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Potential for harm · E June 19, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected July 4, 2025 · Environmental
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Potential for harm · E December 31, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 21, 2025 · Quality of Life and Care
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Potential for harm · F December 31, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 21, 2025 · Nursing and Physician Services
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Potential for harm · D October 9, 2024 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · E October 9, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · D January 29, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 21, 2024 · Quality of Life and Care
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Actual harm · G May 23, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 14, 2023 · Quality of Life and Care
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Actual harm · G May 23, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected June 14, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 23, 2025 | Fine | $55,965 |
| July 29, 2024 | Fine | $62,752 |
| July 29, 2024 | Payment Denial | 64 days |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 275012 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.