Belhaven Nursing & Rehab Center
11401 South Oakley Avenue · Chicago, IL · 60643 · 7732336311
221 certified beds For profit - Corporation Chain: Infinity Healthcare Consulting
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $233,015 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$233,015 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.59 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 2.23 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 5 · $320,068 |
Inspection citations (101 in the current record)
-
Potential for harm · D March 20, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 31, 2026 · Resident Rights
-
Potential for harm · D March 20, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 31, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 31, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 31, 2026 · Pharmacy Service
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Potential for harm · F March 20, 2026 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 31, 2026 · Nutrition and Dietary
-
Potential for harm · F March 20, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 31, 2026 · Nutrition and Dietary
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Potential for harm · D February 17, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D February 5, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 17, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D December 17, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D December 17, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D December 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D December 17, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 17, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 2, 2026 · Quality of Life and Care
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Potential for harm · D December 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 2, 2026 · Quality of Life and Care
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Potential for harm · F December 17, 2025
Post nurse staffing information every day.
Corrected January 5, 2026 · Nursing and Physician Services
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Potential for harm · D December 17, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 2, 2026 · Pharmacy Service
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Potential for harm · F December 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 29, 2025 · Nutrition and Dietary
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Potential for harm · F December 17, 2025
Dispose of garbage and refuse properly.
Corrected December 29, 2025 · Nutrition and Dietary
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Potential for harm · F December 17, 2025
Provide and implement an infection prevention and control program.
Corrected December 18, 2025 · Infection Control
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Potential for harm · F December 17, 2025
Implement a program that monitors antibiotic use.
Corrected January 2, 2026 · Infection Control
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Potential for harm · F December 17, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 9, 2026 · Infection Control
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Potential for harm · F December 17, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected January 2, 2026 · Infection Control
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Potential for harm · D December 17, 2025
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected January 5, 2026 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 25, 2025 | Fine | $32,096 |
| January 3, 2025 | Fine | $113,764 |
| September 30, 2024 | Fine | $87,155 |
| September 30, 2024 | Payment Denial | 28 days |
| March 1, 2024 | Fine | $58,095 |
| March 1, 2024 | Payment Denial | 14 days |
| November 3, 2023 | Fine | $28,958 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145549 · certified since April 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.