Avina of Pewaukee
N26 W23977 Watertown Rd. · Waukesha, WI · 53188 · 2625230933
120 certified beds For profit - Corporation Chain: Avina Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.04 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $95,791 |
Inspection citations (55 in the current record)
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Potential for harm · E March 18, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 13, 2026 · Resident Rights
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Potential for harm · D March 18, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 13, 2026 · Quality of Life and Care
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Potential for harm · D March 18, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 13, 2026 · Quality of Life and Care
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Potential for harm · D July 15, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 14, 2025 · Infection Control
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Potential for harm · E June 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 9, 2025 · Resident Rights
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Potential for harm · D June 9, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2025
Provide activities to meet all resident's needs.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · E June 9, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · E June 9, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 9, 2025 · Nutrition and Dietary
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Potential for harm · F June 9, 2025
Dispose of garbage and refuse properly.
Corrected July 9, 2025 · Nutrition and Dietary
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Potential for harm · E June 9, 2025 · found via complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 9, 2025 · Resident Rights
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Potential for harm · D June 9, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 9, 2025 · Resident Rights
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Potential for harm · D June 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · E June 9, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 9, 2025 · Nursing and Physician Services
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Potential for harm · E June 9, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 9, 2025 · Pharmacy Service
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Potential for harm · D June 9, 2025 · found via complaint
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected July 9, 2025 · Administration
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Potential for harm · D August 20, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 20, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 20, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 20, 2024 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 13, 2024 · Quality of Life and Care
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Potential for harm · D August 20, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 13, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 26, 2023 | Fine | $95,791 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525646 · certified since July 28, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.