Aviata at University Hills

10040 Hillview Road · Pensacola, FL · 32514 · 8504740570

120 certified beds For profit - Limited Liability company Chain: Aviata Health Group

  • Inspection results have improved across recent cycles.

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Red flags

67% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 79
Serious harm & abuse 20% 100
Staffing 20% 63
Federal penalties 15% 47
Trend 10% 87
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.343.48 min · 4.1 strong
RN hours / resident-day0.760.55–0.75
Weekend hours / resident-day3.12≈ weekday level
Nursing turnover / year67%median 45%
Fines (3-yr window)3 · $28,359

Inspection citations (11 in the current record)

  • Potential for harm · E December 2, 2025 · found via complaint

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected February 6, 2026 · Environmental

  • Potential for harm · E September 19, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · D September 19, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 19, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected November 8, 2024 · Quality of Life and Care

  • Potential for harm · D September 19, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected November 8, 2024 · Quality of Life and Care

  • Potential for harm · D September 19, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 8, 2024 · Pharmacy Service

  • Potential for harm · D September 19, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 8, 2024 · Pharmacy Service

  • Potential for harm · D September 19, 2024

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected November 8, 2024 · Environmental

  • Potential for harm · D June 15, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected July 28, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 15, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 28, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 15, 2023

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected July 28, 2023 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
December 11, 2023Fine$13,635
November 20, 2023Fine$4,235
October 30, 2023Fine$10,489

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105445 · certified since January 3, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.