Aviata at Jacksonville

4101 Southpoint Drive East · Jacksonville, FL · 32216 · 9042966800

116 certified beds For profit - Corporation Chain: Aviata Health Group

Red flags

67% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 100
Staffing 20% 61
Federal penalties 15% 80
Trend 10% 56
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.443.48 min · 4.1 strong
RN hours / resident-day0.610.55–0.75
Weekend hours / resident-day3.25≈ weekday level
Nursing turnover / year67%median 45%
Fines (3-yr window)1 · $4,778

Inspection citations (23 in the current record)

  • Potential for harm · D December 11, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected January 18, 2026 · Resident Rights

  • Potential for harm · D December 11, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 18, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 11, 2025

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Corrected January 18, 2026 · Nutrition and Dietary

  • Potential for harm · D December 11, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected January 18, 2026 · Nutrition and Dietary

  • Potential for harm · F December 11, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 18, 2026 · Nutrition and Dietary

  • Potential for harm · D December 11, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected January 18, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D December 13, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected January 9, 2024 · Resident Rights

  • Potential for harm · D December 13, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 9, 2024 · Quality of Life and Care

  • Potential for harm · D December 13, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 9, 2024 · Quality of Life and Care

  • Potential for harm · D December 13, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 9, 2024 · Quality of Life and Care

  • Potential for harm · D December 13, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected January 9, 2024 · Pharmacy Service

  • Potential for harm · D December 13, 2023

    Provide and implement an infection prevention and control program.

    Corrected January 9, 2024 · Infection Control

  • Potential for harm · D October 10, 2023 · found via complaint

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected November 6, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D June 14, 2023 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 13, 2023 · Pharmacy Service

  • Potential for harm · D February 17, 2022

    Reasonably accommodate the needs and preferences of each resident.

    Corrected March 22, 2022 · Resident Rights

  • Potential for harm · D February 17, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected March 22, 2022 · Resident Rights

  • Potential for harm · E February 17, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 22, 2022 · Resident Rights

  • Potential for harm · D February 17, 2022

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected March 22, 2022 · Resident Rights

  • Potential for harm · D February 17, 2022

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected March 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D February 17, 2022

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected March 22, 2022 · Quality of Life and Care

  • Potential for harm · E February 17, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 22, 2022 · Quality of Life and Care

  • Potential for harm · D February 17, 2022

    Ensure that residents are free from significant medication errors.

    Corrected March 22, 2022 · Pharmacy Service

  • Potential for harm · E February 17, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 22, 2022 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
October 10, 2023Fine$4,778

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105917 · certified since August 9, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.