Aviata at Harts Harbor
11565 Harts Rd · Jacksonville, FL · 32218 · 9047511834
180 certified beds For profit - Corporation Chain: Aviata Health Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · E April 2, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 8, 2026 · Resident Rights
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Potential for harm · D April 2, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 8, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 2, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D April 2, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D October 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 22, 2025 · Quality of Life and Care
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Potential for harm · D October 22, 2025 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 22, 2025 · Administration
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Potential for harm · D June 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected August 6, 2024 · Resident Rights
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Potential for harm · E June 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 6, 2024 · Resident Rights
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Potential for harm · E June 27, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected August 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected August 6, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected August 6, 2024 · Pharmacy Service
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Potential for harm · D June 27, 2024
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected August 6, 2024 · Administration
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Potential for harm · D June 27, 2024
Provide and implement an infection prevention and control program.
Corrected August 6, 2024 · Infection Control
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Potential for harm · D June 27, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 6, 2024 · Environmental
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Potential for harm · D February 29, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 20, 2024 · Environmental
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Potential for harm · E September 13, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected October 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 30, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 1, 2022 · Resident Rights
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Potential for harm · D June 30, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 1, 2022 · Quality of Life and Care
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Potential for harm · D June 30, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 1, 2022 · Quality of Life and Care
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Potential for harm · D June 30, 2022
Provide or obtain dental services for each resident.
Corrected August 1, 2022 · Quality of Life and Care
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Potential for harm · D June 30, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 1, 2022 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105632 · certified since March 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.