Avenue at Wooster
1700 East Smithville Western Road · Wooster, OH · 44691 · 3306011001
82 certified beds For profit - Corporation Chain: Progressive Quality Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Potential for harm · D March 5, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 17, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 17, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 17, 2026 · Infection Control
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Potential for harm · D March 20, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · E March 20, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 25, 2025 · Pharmacy Service
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Potential for harm · D March 20, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected April 25, 2025 · Nutrition and Dietary
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Potential for harm · F March 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 25, 2025 · Nutrition and Dietary
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Potential for harm · D March 20, 2025
Implement a program that monitors antibiotic use.
Corrected April 25, 2025 · Infection Control
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Potential for harm · D March 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 25, 2025 · Quality of Life and Care
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Actual harm · G October 22, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 7, 2024 · Quality of Life and Care
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Potential for harm · D October 22, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 7, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 31, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected March 25, 2024 · Administration
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Potential for harm · E March 14, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 25, 2024 · Nutrition and Dietary
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Potential for harm · F March 14, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2024 · Nutrition and Dietary
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Potential for harm · E December 27, 2022
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 27, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 27, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 10, 2023 · Quality of Life and Care
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Potential for harm · E December 27, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 10, 2023 · Pharmacy Service
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Potential for harm · E December 27, 2022
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected February 10, 2023 · Nutrition and Dietary
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Potential for harm · F December 27, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 10, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366463 · certified since April 6, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.