Autumn Lake Healthcare at West Hartford
1 Emily Way · West Hartford, CT · 06107 · 8605617022
75 certified beds For profit - Corporation Chain: Autumn Lake Healthcare
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.51 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $24,453 |
Inspection citations (66 in the current record)
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Potential for harm · D November 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2025
Provide or obtain dental services for each resident.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2025
Provide and implement an infection prevention and control program.
Corrected December 23, 2025 · Infection Control
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Potential for harm · D August 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 20, 2025 · Quality of Life and Care
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Potential for harm · D August 5, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 20, 2025 · Nursing and Physician Services
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Potential for harm · D February 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 10, 2025 · Quality of Life and Care
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Potential for harm · D December 31, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D September 19, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 14, 2024 · Resident Rights
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Potential for harm · D September 19, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2024
Ensure each resident receives an accurate assessment.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 13, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 14, 2023 | Fine | $24,453 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075407 · certified since November 3, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.