Autumn Lake Healthcare at New Britain
400 Brittany Farms Rd · New Britain, CT · 06053 · 8602243111
282 certified beds For profit - Limited Liability company Chain: Autumn Lake Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
-
Potential for harm · D July 18, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected August 28, 2024 · Resident Rights
-
Potential for harm · D July 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 28, 2024 · Quality of Life and Care
-
Potential for harm · D June 11, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 22, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E May 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 18, 2024 · Resident Rights
-
Potential for harm · D May 10, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 18, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 18, 2024 · Quality of Life and Care
-
Potential for harm · E May 10, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 18, 2024 · Quality of Life and Care
-
Potential for harm · D May 10, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 18, 2024 · Resident Rights
-
Potential for harm · D May 10, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 20, 2024 · Resident Rights
-
Potential for harm · E May 10, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 18, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 10, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 18, 2024 · Pharmacy Service
-
Potential for harm · D May 10, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 18, 2024 · Infection Control
-
No harm found · B May 10, 2024 · found via complaint
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected June 18, 2024 · Resident Assessment and Care Planning
-
No harm found · B May 10, 2024 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected June 18, 2024 · Nursing and Physician Services
-
Potential for harm · D September 27, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 6, 2023 · Pharmacy Service
-
Potential for harm · D September 27, 2023 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected November 6, 2023 · Administration
-
Potential for harm · D November 24, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 28, 2022 · Resident Rights
-
Potential for harm · D November 24, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 28, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D November 24, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 28, 2022 · Quality of Life and Care
-
Potential for harm · D June 11, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 23, 2019 · Resident Rights
-
Potential for harm · D June 11, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 23, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 11, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 23, 2019 · Resident Assessment and Care Planning
-
Potential for harm · D June 11, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 23, 2019 · Quality of Life and Care
-
Potential for harm · D June 11, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 23, 2019 · Quality of Life and Care
-
Potential for harm · D June 11, 2019
Provide and implement an infection prevention and control program.
Corrected July 23, 2019 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075292 · certified since May 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.