Augustana Chapel View Care Center
615 Minnetonka Mills Road · Hopkins, MN · 55343 · 9529382761
100 certified beds Non profit - Corporation Chain: Cassia
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.94 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 1 · $17,345 |
Inspection citations (27 in the current record)
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Actual harm · G April 16, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D December 4, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 30, 2025 · Environmental
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No harm found · C December 4, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected December 30, 2025 · Resident Rights
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Immediate jeopardy · L April 24, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 19, 2025 · Infection Control
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Potential for harm · D April 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 17, 2025 · Quality of Life and Care
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Potential for harm · D April 24, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 17, 2025 · Pharmacy Service
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Potential for harm · D April 24, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 17, 2025 · Pharmacy Service
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Potential for harm · D April 24, 2025 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected June 17, 2025 · Administration
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Potential for harm · D April 24, 2025 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected June 17, 2025 · Administration
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Potential for harm · D April 24, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 2, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 17, 2025 · Resident Rights
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Potential for harm · D November 21, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected January 13, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2024
Provide and implement an infection prevention and control program.
Corrected January 13, 2025 · Infection Control
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Potential for harm · E June 26, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · E June 26, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected July 29, 2024 · Quality of Life and Care
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Potential for harm · D April 18, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 20, 2024 · Resident Rights
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Potential for harm · D April 18, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 18, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 20, 2024 · Pharmacy Service
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Potential for harm · D October 5, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected November 15, 2023 · Resident Rights
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Potential for harm · D October 5, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 15, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 15, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected November 15, 2023 · Quality of Life and Care
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Potential for harm · F October 5, 2023
Provide and implement an infection prevention and control program.
Corrected November 15, 2023 · Infection Control
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Potential for harm · D October 5, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 15, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 24, 2025 | Fine | $17,345 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245493 · certified since August 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.