Auburn Manor
501 Oak Street · Chaska, MN · 55318 · 9524489303
60 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.86 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Potential for harm · D April 30, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · E April 30, 2026
Give residents a notice of rights, rules, services and charges.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · F April 30, 2026
Ensure residents have reasonable access to and privacy in their use of communication methods.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · D April 30, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · D April 30, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
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Potential for harm · F April 30, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Deficient, Provider has no plan of correction · Nutrition and Dietary
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Potential for harm · D April 30, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Deficient, Provider has no plan of correction · Infection Control
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Actual harm · G April 2, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 18, 2025 · Pharmacy Service
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Potential for harm · D February 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 21, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 21, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Keep residents' personal and medical records private and confidential.
Corrected March 21, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · F February 6, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D February 6, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 22, 2025 · Pharmacy Service
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Potential for harm · E February 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 21, 2025 · Pharmacy Service
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Potential for harm · D February 6, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 21, 2025 · Infection Control
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No harm found · B February 6, 2025
Ensure each resident receives an accurate assessment.
Corrected March 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · F May 31, 2024 · found via complaint
Implement a program that monitors antibiotic use.
Corrected July 19, 2024 · Infection Control
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Potential for harm · D May 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 19, 2024 · Resident Rights
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Potential for harm · D May 31, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 19, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245604 · certified since August 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.