Arcadia Care Peoria Heights
1629 East Gardner Lane · Peoria Heights, IL · 61616 · 3096851545
110 certified beds For profit - Limited Liability company Chain: Arcadia Care
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.85 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 2.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.23 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 3 · $259,968 |
Inspection citations (71 in the current record)
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Potential for harm · D April 22, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 23, 2026 · Environmental
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Potential for harm · D March 20, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 21, 2026 · Resident Rights
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Potential for harm · D March 4, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 5, 2026 · Quality of Life and Care
-
Potential for harm · D January 9, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 10, 2026 · Quality of Life and Care
-
Potential for harm · E January 9, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 10, 2026 · Pharmacy Service
-
Potential for harm · D January 9, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected January 10, 2026 · Administration
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Potential for harm · D January 9, 2026
Provide and implement an infection prevention and control program.
Corrected January 10, 2026 · Infection Control
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Potential for harm · D January 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 1, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 8, 2025 · Nursing and Physician Services
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Potential for harm · E December 4, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 16, 2024 · Resident Rights
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Potential for harm · D December 4, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected January 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected January 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · F December 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 16, 2024 · Nutrition and Dietary
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Potential for harm · E December 4, 2024
Provide and implement an infection prevention and control program.
Corrected December 26, 2024 · Infection Control
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Potential for harm · D July 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected July 12, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 2, 2024 | Fine | $161,626 |
| January 2, 2024 | Payment Denial | 14 days |
| October 11, 2023 | Fine | $52,117 |
| August 13, 2023 | Fine | $46,225 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145811 · certified since August 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.