Arbors at Milford
5900 Meadowcreek Drive · Milford, OH · 45150 · 5132481655
90 certified beds For profit - Corporation Chain: Arbors at Ohio
Why this verdict
- Carries CMS’s abuse warning icon.
- Federal penalties on record: $100,981 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$100,981 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 4 · $117,782 |
Inspection citations (47 in the current record)
-
Potential for harm · D March 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F March 12, 2026
Observe each nurse aide's job performance and give regular training.
Corrected April 1, 2026 · Nursing and Physician Services
-
Potential for harm · F March 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2026 · Nutrition and Dietary
-
Potential for harm · D March 12, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 1, 2026 · Resident Rights
-
Potential for harm · D March 12, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 1, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 12, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 1, 2026 · Pharmacy Service
-
Immediate jeopardy · J April 9, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 10, 2025 · Resident Rights
-
Immediate jeopardy · J April 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G April 9, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 6, 2025 · Quality of Life and Care
-
Potential for harm · D April 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 6, 2025 · Resident Rights
-
Potential for harm · E April 9, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E April 9, 2025
Respond appropriately to all alleged violations.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 9, 2025
Ensure each resident receives an accurate assessment.
Corrected May 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 9, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected May 6, 2025 · Nursing and Physician Services
-
Potential for harm · E April 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 6, 2025 · Pharmacy Service
-
Potential for harm · E April 9, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 6, 2025 · Nutrition and Dietary
-
Potential for harm · E April 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2025 · Nutrition and Dietary
-
Potential for harm · D April 9, 2025
Provide and implement an infection prevention and control program.
Corrected May 6, 2025 · Infection Control
-
Potential for harm · D April 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2025 · Quality of Life and Care
-
Potential for harm · D April 9, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 6, 2025 · Environmental
-
Immediate jeopardy · J December 4, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 16, 2024 · Quality of Life and Care
-
Actual harm · G March 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 17, 2024 · Quality of Life and Care
-
Potential for harm · D March 19, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 17, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 9, 2025 | Fine | $17,345 |
| April 9, 2025 | Fine | $17,345 |
| December 4, 2024 | Fine | $66,291 |
| March 19, 2024 | Fine | $16,801 |
| March 19, 2024 | Payment Denial | 1 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365675 · certified since February 6, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.