Arbor Hills Nursing Center
7800 Parkway Drive · La Mesa, CA · 91942 · 6194602330
100 certified beds For profit - Limited Liability company Chain: Generations Healthcare
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.71 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 1 · $12,831 |
Inspection citations (37 in the current record)
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Potential for harm · D February 12, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Observe each nurse aide's job performance and give regular training.
Corrected March 6, 2026 · Nursing and Physician Services
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Potential for harm · D February 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2026 · Nutrition and Dietary
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Potential for harm · D February 12, 2026
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Potential for harm · D April 10, 2025 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D March 18, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 18, 2025 · Quality of Life and Care
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Actual harm · G November 1, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 13, 2024 · Pharmacy Service
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Potential for harm · D November 1, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 13, 2024 · Pharmacy Service
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Potential for harm · E November 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · E November 1, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · E November 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · D November 1, 2024
Dispose of garbage and refuse properly.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · D November 1, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected December 13, 2024 · Administration
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Potential for harm · D November 1, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 13, 2024 · Administration
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Potential for harm · D November 1, 2024
Provide and implement an infection prevention and control program.
Corrected December 13, 2024 · Infection Control
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Potential for harm · D November 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 13, 2024 · Quality of Life and Care
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No harm found · B November 1, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected January 10, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 1, 2024 | Fine | $12,831 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055114 · certified since August 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.