Andover Forest Post Acute Care Center
1801 Turnpike Street · North Andover, MA · 01845 · 9786881212
142 certified beds For profit - Corporation Chain: Stern Consultants
Why this verdict
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 3 · $44,265 |
Inspection citations (44 in the current record)
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Potential for harm · D March 26, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 16, 2025 · Resident Rights
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Potential for harm · D March 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 16, 2025 · Resident Rights
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Potential for harm · D March 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 26, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 26, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected April 16, 2025 · Quality of Life and Care
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Potential for harm · E March 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 16, 2025 · Pharmacy Service
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Potential for harm · D March 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2025
Provide and implement an infection prevention and control program.
Corrected April 16, 2025 · Infection Control
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Immediate jeopardy · J April 12, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 12, 2024 · Nutrition and Dietary
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Potential for harm · D April 12, 2024
Ensure each resident receives an accurate assessment.
Corrected April 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 25, 2024 · Quality of Life and Care
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Potential for harm · D April 12, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected April 25, 2024 · Quality of Life and Care
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Potential for harm · D April 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 25, 2024 · Quality of Life and Care
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Potential for harm · D April 12, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected April 25, 2024 · Quality of Life and Care
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Potential for harm · D April 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 25, 2024 · Pharmacy Service
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Potential for harm · D April 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 25, 2024 · Pharmacy Service
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Potential for harm · D April 12, 2024
Provide or obtain dental services for each resident.
Corrected April 25, 2024 · Quality of Life and Care
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Potential for harm · D April 12, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected April 25, 2024 · Nutrition and Dietary
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Potential for harm · D April 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 25, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 12, 2024 | Fine | $25,847 |
| September 26, 2023 | Fine | $10,517 |
| August 29, 2023 | Fine | $7,901 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225530 · certified since October 5, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.