Ambassador, a Villa Center
8045 E Jefferson Ave · Detroit, MI · 48214 · 3138213525
176 certified beds For profit - Partnership Chain: Villa Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.24 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D January 8, 2026
Keep residents' personal and medical records private and confidential.
Corrected February 10, 2026 · Resident Rights
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Potential for harm · E January 8, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 10, 2026 · Nutrition and Dietary
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Potential for harm · D January 8, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 10, 2026 · Infection Control
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Potential for harm · D January 8, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 10, 2026 · Infection Control
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No harm found · B January 8, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
No revisit needed · Environmental
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Potential for harm · D June 10, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 10, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 10, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 9, 2025 · Infection Control
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Potential for harm · D September 27, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D September 27, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 27, 2024
Provide appropriate foot care.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · D September 27, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · E September 27, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 1, 2024 · Nutrition and Dietary
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Potential for harm · E September 27, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 1, 2024 · Environmental
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No harm found · B September 27, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected November 1, 2024 · Environmental
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Actual harm · G August 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 14, 2023 · Quality of Life and Care
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Potential for harm · D August 17, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 14, 2023 · Resident Rights
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Potential for harm · D August 17, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 14, 2023 · Resident Rights
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Potential for harm · D August 17, 2023
Ensure each resident receives an accurate assessment.
Corrected September 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 17, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 17, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected September 14, 2023 · Quality of Life and Care
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Potential for harm · D August 17, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 14, 2023 · Pharmacy Service
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Potential for harm · D August 17, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected September 14, 2023 · Pharmacy Service
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Potential for harm · E August 17, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 14, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235102 · certified since January 6, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.