Alta Vista Healthcare & Wellness Centre
9020 Garfield Street · Riverside, CA · 92503 · 9516888200
99 certified beds For profit - Limited Liability company Chain: Citrus Wellness Centre
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D August 7, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 7, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 7, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 27, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 27, 2025 · Pharmacy Service
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Potential for harm · D April 16, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 23, 2025 · Quality of Life and Care
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Potential for harm · E May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected June 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 12, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 12, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 12, 2024 · Pharmacy Service
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Potential for harm · D May 23, 2024
Provide and implement an infection prevention and control program.
Corrected June 12, 2024 · Infection Control
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Potential for harm · D December 13, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 18, 2023 · Resident Rights
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Potential for harm · D December 13, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 18, 2023 · Resident Rights
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Potential for harm · E October 5, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 13, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 13, 2023 · Pharmacy Service
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Potential for harm · D June 6, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 25, 2023 · Resident Rights
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Potential for harm · D July 23, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 16, 2021 · Resident Rights
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Potential for harm · D July 23, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 16, 2021 · Resident Rights
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Potential for harm · D July 23, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 16, 2021 · Resident Rights
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Potential for harm · E July 23, 2021
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 16, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 23, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 16, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 23, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 16, 2021 · Resident Assessment and Care Planning
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Potential for harm · E July 23, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 16, 2021 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055042 · certified since January 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.