Aliya of Palatine
24 South Plum Grove Road · Palatine, IL · 60067 · 8473580311
69 certified beds For profit - Corporation Chain: Aliya Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 2.83 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D January 6, 2026 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 7, 2026 · Nutrition and Dietary
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Potential for harm · F July 18, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F July 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 19, 2024 · Nutrition and Dietary
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Potential for harm · D September 8, 2023
Keep residents' personal and medical records private and confidential.
Corrected September 9, 2023 · Resident Rights
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Potential for harm · D September 8, 2023
Provide appropriate foot care.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · D September 8, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected September 9, 2023 · Quality of Life and Care
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Potential for harm · D September 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 9, 2023 · Quality of Life and Care
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Potential for harm · D September 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 9, 2023 · Pharmacy Service
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Potential for harm · D September 8, 2023
Provide and implement an infection prevention and control program.
Corrected September 9, 2023 · Infection Control
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Potential for harm · D December 9, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected December 23, 2022 · Resident Rights
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Potential for harm · D December 9, 2022
Keep residents' personal and medical records private and confidential.
Corrected December 23, 2022 · Resident Rights
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Potential for harm · D December 9, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 23, 2022 · Quality of Life and Care
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Potential for harm · D December 9, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 23, 2022 · Quality of Life and Care
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Potential for harm · D December 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2022 · Quality of Life and Care
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Potential for harm · D December 9, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 23, 2022 · Pharmacy Service
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Potential for harm · E December 9, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 23, 2022 · Pharmacy Service
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Potential for harm · D December 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 23, 2022 · Pharmacy Service
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Potential for harm · D December 9, 2022
Provide and implement an infection prevention and control program.
Corrected December 28, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145658 · certified since September 26, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.