Aliya of Crestwood
13259 South Central Avenue · Crestwood, IL · 60418 · 7085971000
193 certified beds For profit - Limited Liability company Chain: Aliya Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 5 citations involved actual harm to residents.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.05 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 1 · $66,852 |
Inspection citations (41 in the current record)
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Potential for harm · E April 23, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 8, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · E April 23, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 14, 2026 · Quality of Life and Care
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Actual harm · G February 20, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2026 · Quality of Life and Care
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Potential for harm · D September 30, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 1, 2025 · Quality of Life and Care
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Potential for harm · D August 8, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 9, 2025 · Pharmacy Service
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Potential for harm · D July 17, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected July 29, 2025 · Pharmacy Service
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Potential for harm · E July 17, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 29, 2025 · Pharmacy Service
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Potential for harm · D July 3, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 11, 2025 · Quality of Life and Care
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Actual harm · G April 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 3, 2025 · Quality of Life and Care
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Potential for harm · D February 28, 2025 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected March 4, 2025 · Resident Rights
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Potential for harm · D February 28, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 3, 2025 · Pharmacy Service
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Potential for harm · F February 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 3, 2025 · Nutrition and Dietary
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Potential for harm · F February 20, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 27, 2025 · Resident Rights
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Potential for harm · D January 24, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 5, 2025 · Resident Rights
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Potential for harm · D January 24, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 5, 2025 · Pharmacy Service
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Actual harm · G November 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 21, 2024 · Quality of Life and Care
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Potential for harm · E September 9, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 12, 2024 · Resident Rights
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Potential for harm · D April 5, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2024 · Quality of Life and Care
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Actual harm · G November 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 13, 2024 · Quality of Life and Care
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Potential for harm · D November 28, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 18, 2024 · Resident Rights
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Potential for harm · D November 28, 2023 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected November 30, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 28, 2023 | Fine | $66,852 |
| November 28, 2023 | Payment Denial | 28 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145681 · certified since October 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.