Alice Hyde Medical Center
45 Sixth Street · Malone, NY · 12953 · 5184818000
135 certified beds Non profit - Other Chain: University of Vermont Health Network Hospital-based
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Actual harm · G March 6, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 8, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 8, 2026 · Resident Rights
-
Potential for harm · D December 19, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 19, 2025
Provide activities to meet all resident's needs.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · E December 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 12, 2024 · Pharmacy Service
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Potential for harm · D February 10, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 15, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 15, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · E August 18, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 3, 2022 · Resident Rights
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Potential for harm · E August 18, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 3, 2022 · Nutrition and Dietary
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Potential for harm · D January 31, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 16, 2020 · Resident Rights
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Potential for harm · D January 31, 2020
Respond appropriately to all alleged violations.
Corrected March 16, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 31, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2020 · Quality of Life and Care
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Potential for harm · D January 31, 2020
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 16, 2020 · Pharmacy Service
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Potential for harm · D January 31, 2020
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected March 16, 2020 · Administration
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Potential for harm · E January 31, 2020
Provide and implement an infection prevention and control program.
Corrected March 16, 2020 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335127 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.