Agility Health and Rehabilitation
5520 Bridgeport Way West · University Place, WA · 98467 · 2535667166
120 certified beds For profit - Corporation Chain: Vertical Health Services
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
-
Potential for harm · E November 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E November 25, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 17, 2025 · Quality of Life and Care
-
Potential for harm · D November 25, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected December 17, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 15, 2025 · Resident Rights
-
Potential for harm · E April 11, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected May 15, 2025 · Resident Rights
-
Potential for harm · D April 11, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 15, 2025 · Resident Rights
-
Potential for harm · D April 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 11, 2025
Respond appropriately to all alleged violations.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 15, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 15, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 15, 2025 · Quality of Life and Care
-
Potential for harm · E April 11, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 15, 2025 · Pharmacy Service
-
Potential for harm · D April 11, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected May 15, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Provide or obtain dental services for each resident.
Corrected May 15, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 15, 2025 · Nutrition and Dietary
-
Potential for harm · E April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2025 · Nutrition and Dietary
-
No harm found · C April 11, 2025
Post nurse staffing information every day.
Corrected May 15, 2025 · Nursing and Physician Services
-
Potential for harm · D May 9, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 6, 2024 · Resident Rights
-
Potential for harm · E May 9, 2024
Ensure each resident receives an accurate assessment.
Corrected June 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 9, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2024 · Quality of Life and Care
-
Potential for harm · D May 9, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 6, 2024 · Quality of Life and Care
-
Potential for harm · D May 9, 2024
Provide or obtain dental services for each resident.
Corrected June 6, 2024 · Quality of Life and Care
-
Potential for harm · E May 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505473 · certified since May 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.