Agawam South Rehab and Nursing
65 Cooper Street · Agawam, MA · 01001 · 4137868000
122 certified beds For profit - Limited Liability company Chain: Stern Consultants
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.88 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.38 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D March 10, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2026
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2026
Ensure each resident receives an accurate assessment.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D March 10, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · F March 10, 2026
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Potential for harm · D April 23, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 16, 2024 · Resident Rights
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Potential for harm · D November 26, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected December 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · D November 26, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 16, 2024 · Pharmacy Service
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Potential for harm · D November 26, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected December 16, 2024 · Pharmacy Service
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Potential for harm · E November 26, 2024
Ensure that residents are free from significant medication errors.
Corrected December 16, 2024 · Pharmacy Service
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Potential for harm · D November 26, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected December 16, 2024 · Administration
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Potential for harm · D November 26, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected December 16, 2024 · Nutrition and Dietary
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Potential for harm · E November 26, 2024
Provide and implement an infection prevention and control program.
Corrected December 16, 2024 · Infection Control
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Potential for harm · D October 10, 2023
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected November 24, 2023 · Resident Rights
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Potential for harm · D October 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 10, 2023
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected November 24, 2023 · Quality of Life and Care
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Potential for harm · D October 10, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 24, 2023 · Quality of Life and Care
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Potential for harm · D October 10, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 24, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225176 · certified since March 4, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.