Agawam South Rehab and Nursing

65 Cooper Street · Agawam, MA · 01001 · 4137868000

122 certified beds For profit - Limited Liability company Chain: Stern Consultants

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 59
Serious harm & abuse 20% 100
Staffing 20% 77
Federal penalties 15% 100
Trend 10% 76
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.883.48 min · 4.1 strong
RN hours / resident-day0.800.55–0.75
Weekend hours / resident-day3.38≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)none

Inspection citations (28 in the current record)

  • Potential for harm · D March 10, 2026

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected April 2, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2026

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected April 2, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2026

    Ensure each resident receives an accurate assessment.

    Corrected April 2, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 2, 2026 · Quality of Life and Care

  • Potential for harm · D March 10, 2026

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected April 2, 2026 · Nutrition and Dietary

  • Potential for harm · F March 10, 2026

    Provide and implement an infection prevention and control program.

    Corrected April 2, 2026 · Infection Control

  • Potential for harm · D April 23, 2025 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected May 16, 2025 · Quality of Life and Care

  • Potential for harm · D April 23, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected May 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 16, 2024 · Resident Rights

  • Potential for harm · D November 26, 2024

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected December 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected December 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 26, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 16, 2024 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 16, 2024 · Quality of Life and Care

  • Potential for harm · D November 26, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected December 16, 2024 · Pharmacy Service

  • Potential for harm · D November 26, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected December 16, 2024 · Pharmacy Service

  • Potential for harm · E November 26, 2024

    Ensure that residents are free from significant medication errors.

    Corrected December 16, 2024 · Pharmacy Service

  • Potential for harm · D November 26, 2024

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Corrected December 16, 2024 · Administration

  • Potential for harm · D November 26, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 16, 2024 · Nutrition and Dietary

  • Potential for harm · E November 26, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 16, 2024 · Infection Control

  • Potential for harm · D October 10, 2023

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Corrected November 24, 2023 · Resident Rights

  • Potential for harm · D October 10, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected November 24, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 10, 2023

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Corrected November 24, 2023 · Quality of Life and Care

  • Potential for harm · D October 10, 2023

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected November 24, 2023 · Quality of Life and Care

  • Potential for harm · D October 10, 2023

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected November 24, 2023 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225176 · certified since March 4, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.