Agawam East Rehab and Nursing
464 Main Street · Agawam, MA · 01001 · 4133332200
123 certified beds For profit - Limited Liability company Chain: Stern Consultants
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D November 25, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 12, 2025 · Resident Rights
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Potential for harm · E November 25, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 12, 2025 · Resident Rights
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Potential for harm · D September 2, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D December 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 16, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · D December 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 7, 2025 · Quality of Life and Care
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No harm found · B December 16, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 5, 2025 · Resident Rights
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Potential for harm · D October 17, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 6, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 6, 2023 · Resident Rights
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Potential for harm · D October 17, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 17, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 17, 2023
Provide activities to meet all resident's needs.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D October 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D October 17, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 6, 2023 · Nursing and Physician Services
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Potential for harm · D October 17, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 6, 2023 · Pharmacy Service
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No harm found · B October 17, 2023
Ensure each resident receives an accurate assessment.
Corrected December 6, 2023 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225286 · certified since January 14, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.